Features: Custom Fields

Hi @bfader - please contact me directly at [email protected] and I will look into the problem you are having. I’m happy to refund your account if Ditto isn’t working how you need it to.

I upgraded to Pro to be able to leave custom fields beside (because it keeps throwing an error). And it’s still throwing the failed because of custom fields.

Hi KS Admin, sorry about that, custom fields on projects (shown at the portfolio level) are not yet supported. I will add a note to the supported features table.

This warning will not stop the copy from being created, but it would be necessary to create the project fields again manually.

I am getting below error when attempting of multiple projects at once and I have upgraded to Pro version.

Cannot set custom fields on projects yet (TODO)

I have released a new update with significantly improved custom field matching and support for project-local custom fields.

Where warnings are still shown for features which can’t be transferred yet, hopefully they will be more understandable.

HI,

This is a warning message on my most recent transfer - Unable to set value for “” custom field for some tasks - not available on parent project(s)

Hi Platinum,

The precision message is just a warning - it seems to have started happening recently, but shouldn’t stop you copying a project. I am currently investigating.

The other warnings relate to project-specific custom fields. This is something I’m planning to add, but haven’t got working yet. Again, the project should copy, but any project-specific fields will not be included at the moment.

Hi Michael, need help with these errors:

Precision for custom field “Amount” (number) does not match. 824634433792 in source, 824637224072 in target workspace Cannot set custom fields on projects yet (TODO) Unable to set value for “” custom field for some tasks - not available on parent project(s)

Hi Michael, I am encountering error: “Precision for custom field “Amount” (number) does not match. 824634433792 in source, 824637224072 in target workspace”. Kindly help.

Thanks to Adam for identifying the issue with number precision, this has been fixed since late October, sorry I forgot to update here!

Hi Michael,

Actually found a work around - it’s to do with the “number” custom field and about the number of decimal places (the precision). It worked when I changed the precision to 1 instead of 0 on the project being transfered.

Hi Adam,

Thanks for letting me know, sorry I’ve not got a fix yet. I will post here as soon as I have.

Hi, I’m getting the same issue as Alex is below:

Unable to create custom field 1119809276013013: 400 Bad Request: precision: Missing input Unable to create custom field 723421660615253: 400 Bad Request: precision: Missing input

Been having issues with transferring custom fields, thought I had gotten somewhere (projects had he same named custom fields, but were different with different values etc - I changed the name of all of these and the error didn’t occur again).

Not sure what I can do about this though! Not seen a 400 issue before.

Thanks Alex, I’ll see if I can track down what’s causing the problem

Hi, there seems to be an error while creating some of the fields during a project export, which I thought I’d bring to your attention. Any ideas? “Unable to create custom field 1100164175720809: 400 Bad Request: precision: Missing input”

another note here – looks like fields are being created redundantly still… https://www.screencast.com/t/DLyPJov5g

Hey Michael - still getting odd errors. This time, I used the API to completely delete all custom fields and all projects in the destination before beginning, then I setup a project with a custom field, so your system would recognize custom field capability. Then I took just one group of projects instead of the entire workspace… still getting these errors: https://www.screencast.com/t/Ug8KW4L5

Hi Brad, thanks for the report - I can confirm that there was a bug where fields were being created twice, rather than being correctly mapped to the existing field. I’ve released a patch to prevent this from happening, however it is triggered when another error has triggered a retry, which may mean that you will see another problem as a result. Let me know how you get on! Mike

Having loads of trouble here with custom fields. I have tried to delete fields, clear the values of fields, and yet no matter what I do, I get an error regarding the “Asana built-in” custom fields like “Allotted Time”. It has worked very very well for some projects but fails on this every time. I thought it might be related to trying to bring pieces of the entire org over in teams, but then I have been trying to do the entire org at once to see if that mattered. I have cleared all values assigned to this in-built field “Allotted Time” - but I cannot delete it in the destination nor the source since it is a built in the field. What am I to do? See this screenshot: https://www.screencast.com/t/CPExrZWh7rh

That’s an excellent idea, I’ll try to add that into a future release.